A phrase we live by at RTownShopper.com is “Everything in moderation.” It seems to hold true for the businesses we work with as well as the consumers that shop on our site. At RTownShopper.com, “Everything in moderation” serves a dual purpose:
- To give you, (our customers) more discount gift certificates to choose from.
- To allow the businesses who participate on our site the opportunity to moderate the extreme discounts used to garner new customers.
When researching other discount certificate sites, we found that featuring one discount certificate a day created many problems for the business as well as the consumer. Imagine yourself as the owner of a nail salon and you employ 2 other estheticians. To drum up some business, you decide to sign up with a company that features your services, a manicure/pedicure on their site for $30 – normally priced at $60. Your company is the only feature for 24 hours. Within 24 hours, 2,000 people buy a discount gift certificate to your salon. That same day, one of your two employees has to cancel her afternoon appointments just to answer the phone. Nine hundred people call
that afternoon, many complaining that the line was busy for hours. You now find yourself overbooked and understaffed with half of your profit from the 2,000 certificates sold going to the service you used to promote this discount.

Over the next few weeks, customers complain because the service they receive is lacking. Your employees are overbooked and rushed which leads to an unfavorable costumer experience. Within a month, you have collected most of the discount gift certificates and business is starting to slow down. One of your employees comes across your Yelp.com reviews and there are over 150 from the past month, most of them unfavorable because of the rushed services your employees had to provide.
At RTownShopper.com, we want to give businesses more than just 15 minutes of fame. Most small businesses do not have the capacity to handle a major increase of customers in a short period of time. If that is the case, it will reflect negatively on your business and sour the experience for the customer. We want your customers to be happy and that’s why we offer many different discount gift certificates everyday on our site!

